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Premium vacation rental operations

We run your rentals like they’re ours.

Nine specialist departments do messages, pricing, cleaners, permits, claims and accounts. You keep the accounts, the payouts and the final call.

See how it works
Month to month No lock-in 30-day money back
Your portfolio100% yours

Accounts, payouts and decisions stay in your hands.

Operations, quietly moving
Illustrative owner view 9 desks active
01Pre-arrival details sentGuest care · Palm House 04
02Weekend rate raised 8%Revenue · Downtown Loft
03Turnover photos approvedCleaning · Marina View 12

One monthly report.
Every exception named.

But you’re remote

A local problem still needs a local answer.

DTCM filings, building security at 11pm, or a cleaner who cancels thirty minutes before check-in: remote does not mean detached. It means the right person already has the number.

“If a guest is locked out at 2am, we are not opening a ticket. We are calling the security desk.”
7Countries supported
9Specialist departments
24/7Human guest care
0%Revenue commission
The handoff

You don’t hand over your business.

Castle Host becomes the operational layer behind it. You keep the things that should never move.

Always yours

Airbnb, Vrbo and Booking.com accounts

Payouts straight to your bank

Reviews, ratings and guest history

Pricing floors, house rules and calendar blocks

Every workflow and document we build

What we run

Every guest message, 24/7

Daily rates, stays and gap decisions

Turnover schedules and photo QC

Claims, permits, portals and tech

A monthly pack with numbers and exceptions

The operating room

Every job you do at the wrong hour.

Select a department to see what it takes off your plate. All nine are included in one flat fee.

< 5 min · average guest response time, day or night

Guest Communication

24/7 professional messaging across every platform.

What this desk owns

24/7 Response Coverage

Pre-Arrival Coordination

In-Stay Support

Check-Out & Turnover

Tools behind it

Hospitable · Airbnb · Vrbo · Booking.com

See the full department
From call to calm

A clear first seven days.

No mystery handover. See what happens, what we need, and exactly how much of your time it takes.

Day 0

A 30-minute conversation. No deck.

You tell us what is actually broken—the 2am messages, cleaner chaos, or the unit that never performs. We tell you honestly whether we would help.

We look at your live listings together

You get a straight read on pricing and photos

No contract, proposal PDF or pressure

Where you are today

Compare us to what you’re doing now.

Pick your situation. We will show the honest version—including where the alternative genuinely wins.

Traditional managerCastle Host
Revenue share20–35% of every booking0%. Forever.
Monthly cost at $3,500$700–$1,750+$120 flat
Whose accountsOften theirs or a master accountYours, in your name
Cost as you growRises with every good monthDoes not move
ReportingQuarterly, if you chaseMonthly pack + exceptions
Where they win

A local full-service manager owns the physical asset and vendors. If you want a landlord rather than an operating partner, pay the percentage.

Your portfolio math

We would rather you work the price out than read it.

Set your real numbers. The comparison assumes a percentage manager plus about $60/month of software.

Who even are you?

There are no testimonials here. On purpose.

We could have attached stock headshots to glowing quotes. You would not believe them, and neither would we.

Bring sharp questions to a call. If the answers are good, ask for a reference and we will introduce you to an owner directly.

Answers before access

The questions owners ask before they hand over an operation.

Clear scope, clear control, and no vague promises. Still missing something? Ask us in writing.

Tell us about your worst unit.

Thirty minutes, no deck, no proposal PDF. We will look at your live listings and tell you what we would change first—whether or not you hire us.

Month to month · no lock-in · 30-day money-back guarantee