Privacy policy.

Data Collection

We collect both non-personal and personal data for analytics and service purposes. Non-personal data includes IP addresses, browser types, and usage patterns to improve website performance. Personal data (for example, name and email address) is collected only when voluntarily submitted through our contact form.

Your personal information is collected only with your consent and used strictly for its intended purpose.

Data Usage

• To operate and improve our website
• To respond to inquiries submitted through our contact form
• To analyze website usage trends for performance optimization

Sharing of Information

We do not sell your personal data. Information may be shared with trusted third-party service providers, including our hosting, analytics, and contact-form delivery providers, solely for operational purposes. These providers are expected to maintain appropriate confidentiality and security.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Service providers that help us deliver text messages may process this information only on our behalf and may not use it for their own marketing or promotional purposes.

Data may also be disclosed to comply with legal obligations or protect our legal rights.

SMS Messaging

If you separately opt in to the Castle Host SMS program, we use your mobile number and consent record to send the messages described when you opted in and to document your messaging preferences.

Message frequency varies based on your interactions with Castle Host and the services you request. Message and data rates may apply.

Accepting website terms or providing a mobile number alone does not enroll you in SMS messaging. SMS consent requires a separate, affirmative opt-in and applies only to the Castle Host program and message subject described at the point of consent.

Review the SMS TermsReview the Terms & Conditions

Cookies & Tracking

Cookies are used to enhance website functionality, analyze traffic patterns, and improve user experience. You may disable cookies through browser settings, but this may impact site functionality.

Third-party services such as Google Analytics may collect data under their respective privacy policies.

Security

We implement technical and organizational measures to protect the information submitted through our contact form. However, no electronic transmission is completely secure, and we cannot guarantee absolute security. By using this site, you acknowledge and accept this risk.

Retention

Contact form submissions are retained only as long as necessary to fulfill your requests. Our contact-form delivery provider, FormSubmit, may retain submissions for up to 30 days. Automatically collected data is retained per our analytics providers' requirements for website optimization purposes.

Your Rights

To exercise these rights, please contact us through our contact form.

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data

International Visitors

By using this site, you consent to the potential transfer of your data to jurisdictions where our service providers operate. We comply with applicable data protection laws in these jurisdictions.

Policy Updates

We reserve the right to update this policy as needed. Updates will be posted on this page with a revised effective date. We recommend reviewing this policy periodically.